Refund policy

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To ensure you receive the freshest possible products, please inspect your order immediately upon delivery.

Perishable Items

Due to the nature of perishable goods, we cannot accept returns for any food items, including but not limited to:

All perishable items are final sale and ineligible for return or exchange.

You may return unopened, undamaged, and non‑perishable items in their original packaging within 14 days of receipt for a full refund.

Return Shipping: Customers are responsible for return shipping costs.
Restocking Fee: No restocking fee applies to eligible returns.

To initiate a return, please contact Browns Market Customer Service:

We may request photos to verify item condition and assist with the return process.

Products marked as “Final Sale” or included in our Last Chance Collection cannot be returned or exchanged.

If you received a gift and need assistance with a return:

Eligible Gift Returns:
Unopened, undamaged, non‑perishable items in original packaging may qualify for a refund or store credit.

Ineligible Gift Returns:

Important:

The gift recipient must initiate the return.
Refunds or store credit will be issued to the original purchaser and their original payment method.

Browns Market is not responsible for:

We make every effort to ship orders promptly; however, once a package is in transit, we cannot guarantee delivery timing.